FAQs
This privacy policy sets out how the Hoaksipa.com website (hereafter "Site") uses and protects any information that you give Hoaksipa (hereafter "us", "we" or "our") while using the Site. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Site, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
The types of personal information we may collect about you include:
- Your name
- Your contact details, including email address, mailing address, street address, and/or telephone number
- Details of products and services we have provided to you and/or that you have inquired about, and our response to you
- Your browser session and geolocation data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and/or browsing behavior
- Information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider
- Additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms, and/or accounts from which you permit us to collect information
- Any other personal information requested by us and/or provided by you or a third party
We may collect these types of personal information directly from you or from third parties.
For the exhaustive list of cookies we collect, see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To enable you to access and use the Site, associated applications, and associated social media platforms
- To contact and communicate with you
- For internal record keeping, administrative purposes, invoicing, and billing purposes
- For analytics, market research, and business development, including to operate and improve our Site, associated applications, and associated social media platforms
- To run competitions and/or offer additional benefits to you
- For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
- To comply with our legal obligations and resolve any disputes that we may have
Storage and Security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.
We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information are carried out at your own risk. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Sharing personal information with third parties
We may share your personal information with:
- Our employees, contractors, and/or related entities
- Our existing or potential agents or business partners
- Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred
- Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- Third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing to you. This may include parties located, or that store data, outside of the United States
- Third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of the United States
By providing us with your personal information, you acknowledge that some third parties may not be regulated by US federal or state privacy regulations, and if any third party engages in any act or practice that contravenes US federal or state privacy regulations, you will not be able to seek redress from us.
Your rights and controlling your personal information
Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us; however, if you do not, it may affect your use of this Site orservices.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our Site or services.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Storage and overseas disclosure
We may disclose personal information to overseas recipients. The countries in which those recipients are located will depend on the circumstances. However, in general, we expect that recipients of your personal information will be located in the United States or other countries that have similar data protection laws to the United States.
By providing your personal information to us, you consent to the disclosure of your personal information to overseas recipients as provided in this Privacy Policy, and where permitted by applicable data protection and privacy laws. Should you require more information about the safeguards we have in place, please contact us using the details below.
Contact us
For any questions or concerns regarding your privacy or this Privacy Policy, please contact us using the following information:
Email: support@hoaksipa.com
We will respond to your inquiry or complaint as soon as possible.